Skip to content
Refine

Support

We're here to help.

Search the docs, reach our team by email, or report an issue. Most replies go out within one business day.

Browse DocumentationEmail Support

By HabileLabs

Get help

Pick the fastest path

Documentation

Step-by-step guides for connecting AWS, reading reports, and managing accounts.

Open docs

Email Support

Write to info@habilelabs.io. Include account ID, region, and a screenshot if you can.

Send an email

Report An Issue

Use the contact form and pick "Report a bug" to route directly to engineering.

Open the form

All systems operational

No active incidents. We post operational notices and post-incident summaries when something changes.

Frequently Asked Questions

  • Best-effort response within one business day for email and form submissions. Urgent security reports are triaged within 48 hours — same day where possible.

Still stuck?

Talk to a human. We will respond within one business day.

Talk to SalesEmail info@habilelabs.io

Refine is built and supported by HabileLabs, an AWS Advanced Tier Services Partner.